FAX: (248) 585-7688 

​PHONE: (248) 585-8670     

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Upon choosing an auto body shop for your car, truck, trailer, SUV, van or bus; it is important know certain specifics about the auto body service that you utilize to entrust to perform  thorough swift excellent  service. Michigan law states that you have the right to choose any auto body shop to fix your car and only requires you to give your insurance company one estimate. *Expert Collision answers each frequently asked question one must ask when choosing an auto body shop.


How long has the auto body shop been in business? *Expert collision has been in business since 1976.


Does the auto body shop have a warranty on their work? How long does the warranty last? What does the warranty actually cover? By law, auto body shops are not required to give their customer a warranty for their work. However, Michigan law states that if a warranty is given, they must state any exclusions on the warranty. Always be sure to get a hard copy of their warranty. *Expert Collision gives a lifetime warranty on their auto repairs and any exclusions are always stated clearly on the warranty.


*Expert Collision has an A+ rating on the Better Business Bureau.


*Expert Collision uses the top of the line equipment on each and every collision service to ensure it receives the very best lasting quality workmanship. 


*Expert Collision uses laser-equipped and computerized devices to straighten dented frames on our vehicle repairs.


*Expert Collision uses the latest technological equipment to match your auto body paint identically when repainting your vehicle.


*Expert Collision has staff that has accredited certifications and awards such as:


SEMA awards
Riddler awards
ASE Certified
I-CAR Gold certified
PPG blue class
Envirobase
Akzo Nobel Sikkens

Unitizeded Body & Frame Structural Repair State & I-CAR


*The local law enforcement/or/city entrusts Expert Collision, to repair their police cars and vehicles. See our Before and After Page.


*Regarding 'used' or 'after market' parts. On your written estimate it will always include the specific type of parts that will be used in the repair. If you see 'Like Kind and Quality' or 'LKQ', this means that the parts that will be used to fix your vehicle will be used and not new. Never allow an auto body shop to install used or 'LKQ' parts if it is a safety item or on a new vehicle. *Expert Collision does not ever use 'LKQ' part on any safety features or on new vehicles. If a part is 'LKQ' it would always be clearly identified in our written estimate.


*Expert Collision will provide a free loaner car or shuttle for your convenience.


*Expert Collision is accepted by your insurance company/all insurance companies! 


*Expert Collision staff mechanics (who repair collision damage) are registered (licensed) with the Michigan Department of State. Michigan law says all auto body shop mechanics (who repair collision damage) need to be registered & certified in the category of 'Unitized Body & Frame Structural Repair State & I-CAR'. 

FAQ: How to choose an auto body shop

AUTO BODY SHOP TROY

CALL FOR YOUR FREE ESTIMATE TODAY!

AUTO BODY SHOP TROY

EXPERT COLLISION

1237 E. 14 mile Rd.

Troy, Michigan

(Just east of I-75 Highway)


PHONE: (248) 585-8670


FAX: (248) 585-7688